Privacy Policy

Last updated: January 7, 2025

At Wild Swim Club (www.wildswim.club), we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This privacy policy explains how we collect, use, and protect your information when you visit our website, use our services, or interact with us in any way. Please read this policy carefully.

1. Information We Collect
We collect various types of information to provide and improve our services:

Personal Information: When you register on our website or sign up for services, we may collect personal details such as:
Name
Email address
Phone number
Payment information (if applicable)
Non-Personal Information: We may collect non-personally identifiable information automatically as you interact with our site, including:
IP address
Browser type and version
Pages visited on the website
Device type and operating system
Referring URLs
Date and time of visit
Cookies and tracking technologies (explained below)

2. How We Use Your Information
We use your information for various purposes, including:

Providing Services: To create and manage your account, provide access to our wild swimming services, and communicate with you.
Customer Support: To respond to inquiries, provide assistance, and resolve issues related to our services.
Marketing and Promotions: To send newsletters, special offers, and updates if you have opted into receiving such communications. You can unsubscribe at any time
Improving Our Website: To understand how users interact with our website and services, helping us enhance user experience.
Compliance: To comply with legal obligations, prevent fraud, or protect the rights of Wild Swim Club.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device to remember your preferences, login details, or browsing activity.

4. Third-Party Services

We may share your personal information with trusted third-party partners to assist with the following:

Payment Processors: For handling transactions and processing payments.
Marketing Services: For sending newsletters and promotional content.
Analytics: We may use third-party analytics services (such as Google Analytics) to understand website traffic and improve our services.

These third-party services are obligated to use your data only for the purpose for which it was shared and are required to maintain the confidentiality of your information.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. If you no longer wish to have your personal information stored with us, you may contact us to request deletion of your data.

6. User Rights

Depending on your location, you may have certain rights regarding your personal data. These may include:

Access: You can request a copy of your personal data held by us.
Correction: You may request that we update or correct any inaccurate or incomplete information.
Deletion: You have the right to request that we delete your personal data, subject to certain exceptions (e.g., for legal or administrative reasons).
Opt-Out: You can unsubscribe from marketing communications at any time by following the unsubscribe instructions in our emails.
To exercise any of these rights, please contact us using the information below.

7. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Effective Date" at the top of this policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions about this privacy policy or would like to exercise your rights related to your personal data, please contact us at:

Email: contact@wildswim.club